Right of Withdrawal for the Sale of Goods
Right of withdrawal for the sale of goods
Right of withdrawal for consumers
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside his or her trade, business, or profession.)
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day,
- on which you or a third party designated by you, who is not the carrier, has taken possession of the goods, provided you have ordered one or more goods as part of a single order and these are delivered together;
- on which you or a third party designated by you, who is not the carrier, has taken possession of the last good, provided you have ordered multiple goods as part of a single order and these are delivered separately;
To exercise your right of withdrawal, you must inform us (Mathias Radden, Gotenstr. 3, 65795 Hattersheim, Phone: 0152 / 05235182, E-mail address: filtertueten24@gmail.com) by means of a clear declaration (e.g., a letter sent by post or an e-mail) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but this is not mandatory.
You can also exercise your right of withdrawal online by using the corresponding button ("Withdraw from contract" or similar) on our website (www.filtertueten24.de/). If you use this online function, we will transmit to you without delay (e.g., by e-mail) an acknowledgment of receipt of such a withdrawal on a durable medium.
You can also electronically fill out and submit the model withdrawal form or another clear declaration on our website (www.filtertueten24.de/). If you make use of this option, we will communicate to you without delay (e.g., by e-mail) an acknowledgment of receipt of such a withdrawal.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from your choosing a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in any event, you will not be charged any fees as a result of this repayment.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us or to M&M Smartek, Mathias Radden, Gotenstr. 3, 65795 Hattersheim, Germany, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Grounds for exclusion or expiry
The right of withdrawal does not exist for contracts
- for the supply of goods that are not prefabricated and for the production of which an individual choice or decision by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods that are liable to deteriorate rapidly or whose expiration date would be quickly exceeded;
- for the supply of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can only be delivered after 30 days, and the actual value of which depends on fluctuations in the market over which the entrepreneur has no control;
- for the supply of newspapers, periodicals, or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the supply of sealed goods which are not suitable for return due to reasons of health protection or hygiene if their seal was removed after delivery;
- for the supply of goods if these were, after delivery, inseparably mixed with other items due to their nature;
- for the supply of audio or video recordings or computer software in a sealed package if the seal was removed after delivery.
Model withdrawal form
(If you want to withdraw from the contract, please fill out this form and send it back.)
- To Mathias Radden, Gotenstr. 3, 65795 Hattersheim, E-mail address: filtertueten24@gmail.com :
- I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/
provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.
Right of withdrawal for consumers
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside his or her trade, business, or profession.)
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day,
- on which you or a third party designated by you, who is not the carrier, has taken possession of the goods, provided you have ordered one or more goods as part of a single order and these are delivered together;
- on which you or a third party designated by you, who is not the carrier, has taken possession of the last good, provided you have ordered multiple goods as part of a single order and these are delivered separately;
To exercise your right of withdrawal, you must inform us (Mathias Radden, Gotenstr. 3, 65795 Hattersheim, Phone: 0152 / 05235182, E-mail address: filtertueten24@gmail.com) by means of a clear declaration (e.g., a letter sent by post or an e-mail) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but this is not mandatory.
You can also exercise your right of withdrawal online by using the corresponding button ("Withdraw from contract" or similar) on our website (www.filtertueten24.de/). If you use this online function, we will transmit to you without delay (e.g., by e-mail) an acknowledgment of receipt of such a withdrawal on a durable medium.
You can also electronically fill out and submit the model withdrawal form or another clear declaration on our website (www.filtertueten24.de/). If you make use of this option, we will communicate to you without delay (e.g., by e-mail) an acknowledgment of receipt of such a withdrawal.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from your choosing a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in any event, you will not be charged any fees as a result of this repayment.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us or to M&M Smartek, Mathias Radden, Gotenstr. 3, 65795 Hattersheim, Germany, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Grounds for exclusion or expiry
The right of withdrawal does not exist for contracts
- for the supply of goods that are not prefabricated and for the production of which an individual choice or decision by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods that are liable to deteriorate rapidly or whose expiration date would be quickly exceeded;
- for the supply of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can only be delivered after 30 days, and the actual value of which depends on fluctuations in the market over which the entrepreneur has no control;
- for the supply of newspapers, periodicals, or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the supply of sealed goods which are not suitable for return due to reasons of health protection or hygiene if their seal was removed after delivery;
- for the supply of goods if these were, after delivery, inseparably mixed with other items due to their nature;
- for the supply of audio or video recordings or computer software in a sealed package if the seal was removed after delivery.
Model withdrawal form
(If you want to withdraw from the contract, please fill out this form and send it back.)
- To Mathias Radden, Gotenstr. 3, 65795 Hattersheim, E-mail address: filtertueten24@gmail.com :
- I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/
provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.